Cini Policy

Cini Designs make  every effort to insure your jewelry is skillfully handcrafted and all parts securely in place.  No two pieces are exactly the same, making them highly collectible and enjoyable for generations to come.
  • We want you to love our jewelry as much as we do, therefore, your satisfaction is our #1 goal.  If for some reason you are disappointed,  please return the item(s) for a full product refund within 15 days or exchange within 30 days.
  • Special ordered pieces require 50% deposit  and balance paid prior to shipping (special order pieces consist of special sizing and/or any of the gold jewelry we make especially for you).
  • Our jewelry is made for the average sizes.  Any piece made larger than the norm,  may incur an additional expense. 
  • Chain length, rings or bracelets that need special sizing (including gold items) may need extra time. Remember,  each and every Cini piece is crafted  by hand.
  • Since every Cini piece is handcrafted, finishes on our jewelry may vary slightly
  • All jewelry has a limited lifetime warrantee We will gladly repair or replace (at our determination) any piece purchased from us. Shipping charges may occur in some situations.  We take great pride in the durability of our jewelry and of our company....78 years young! 
For questions or concerns regarding any of our policies, please e-mail our customer service.  Our collectors are very important to us.
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